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AirAsia X Berhad • Annual Report 2014
HANGZHOU, CHINA
Kitty Dong
Date Joined: September 2011
This energetic, friendly and fantastic organisation has
provided many opportunities for me to excel in my career
path. Along the way, there have been many moments I will
never forget. However, the one which stands out the most
was QZ8501. The tragic incident has strengthened the
team more than ever.
Every day, we strive to provide the best customer service
to ensure continuous support for AirAsia X. The little
compliments we receive every now and then make me
extremely happy. It gives me great satisfaction knowing
that we provide our guests with pleasant yet affordable
flying experiences.
XI’AN, CHINA
Michael Liu
Date Joined: October 2012
I enjoy every moment at work with the AirAsia X team.
The bond we have is something I am very proud of, to the
extent that I would call them family. The spirit and culture
of the Company is very much instilled in us. We help, care
and encourage each other in our everyday encounters with
guests. I love this family! I love AirAsia X!
CHENGDU, CHINA
Totti Deng
Date Joined: September 2009
I guess you could say I was a pioneer team member of
AirAsia X in China. Even before the opening of the Chengdu
station, I was already a part of the set up team working on
the negotiations with authorities and relevant parties. We
worked day and night and it was indeed tough, however
it all became worthwhile during the first inaugural flight.
Witnessing the exciting take-off from Kuala Lumpur and
safe landing in Chengdu was a very rewarding feeling I will
never forget.
STATION
HEADS
BEIJING, CHINA
Bernard Cui
Date Joined: September 2012
I feel extremely proud to have witnessed AirAsia X during
its rapid growth period in its Chinese markets. I joined the
Company in 2012, and in less than three years its capacity
in China doubled. Throughout my journey here, I was
privileged enough to have participated in the set-up of both
Xi’an and Chongqing stations. Now every time a passenger
lands in either station, I feel like I share a small part of their
travel experience.
SHANGHAI, CHINA
Yu Qi Dean
Date Joined: February 2013
In AirAsia X, we get amazing opportunities to participate
in various events organised in very diverse countries. The
ability to travel to these unique places has opened my
eyes to the world. I remember when I first attended the
AirAsia X annual party in 2013, I was thrilled to finally
meet my fellow colleagues in person. We were so used
to communicating via e-mail thousands of miles away,
but we instantaneously connected and had a great time
celebrating the anniversary of our beloved Company
together.
CHONGQING, CHINA
Jennifer Luo
Date Joined: March 2012
I recall this incident involving a Chinese family of three
comprising a son (70 years old) and his two parents (aged
92 years and 91 years old). They landed at our Chongqing
airport but were denied entry at Immigration due to
incomplete documentation. The father was so devastated
when he found out they had to return on the flight back to
Kuala Lumpur immediately as this could be his last chance
to visit China. We tried our best and managed to sort out
the matter. His family was so appreciative and moved. I
very clearly remember the image of the father’s eyes full
of tears of joy. It is satisfactory moments like these which
motivate me to continue serving our guests to the best of
my ability.
SEOUL, SOUTH KOREA
Spenser Lee
Date Joined: August 2010
My team and I had to work around the clock in preparation
for the inaugural flight from Kuala Lumpur to Incheon
Airport. But what a sense of achievement it was,
witnessing the A330 full of guests landing right here in
Seoul. Amongst them were Datuk Kamaruddin (Group
CEO), Azran Osman-Rani (former CEO) and Moses D,
(Senior Director). They were warmly welcomed by Mr.
H.J.Lee (Vice CEO of Incheon Airport) and Mr. S.S.Baek
(CEO of SHARP Ground Handlers). The whole event was a
very fulfilling experience.
BUSAN, SOUTH KOREA
Sangyul Jung
Date Joined: October 2010
I started my career with AirAsia X back in 2010 in Incheon
Airport, Seoul. two years later, AirAsia X embarked on its
next South Korean destination, Busan. I was then given the
golden opportunity to lead the team in Busan as Station
Manager. The decision was not very easy, as I had mixed
feelings about leaving my team back in Seoul as we were
very tight. However, I am thankful to AirAsia X for blessing
me with that opportunity and I am glad to say that the
adventure in Busan has been nothing short of exciting.
KATHMANDU, NEPAL
Apar Bhushan Yadav
Date Joined: July 2010
I truly enjoy working in AirAsia X. The brightest highlight
for me was when Kathmandu was recognised as the
“Best On Time Performance Station” in 2014. Receiving
the award from our Acting CEO, Benyamin Bin Ismail was
definitely a memory to cherish.
OSAKA, JAPAN
Kochi Kamiyama
Date Joined: November 2013
I was overjoyed when AirAsia X first started flying to
Osaka, and even more thrilled at the start of Thai AirAsia
X. I can’t wait to see more flights operating into this city
and more AirAsia X aircraft in the sky!
