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AirAsia X Berhad • Annual Report 2014
We don’t believe in “customer service” because
at AirAsia X, we don’t have customers, only
guests. We treat our guests as we would our
closest friends – with warmth and caring.
Because we truly value all those who travel
with us, we seek continuously to get to know
them better so that we do not just meet their
expectations but anticipate ways in which we
can truly delight them. Their happiness is our
happiness; their smiles, our smiles.
14mil
GUESTS FLOWN
ACROSS AAX GROUP
OVER
