AirAsia X Berhad (AirAsia X) is a leading long-haul, low-cost airline operating primarily in the Asia-Pacific region. Established as Fly Asian Express (FAX) in 2006, we started out servicing rural areas of Sarawak and Sabah with turboprop aircraft before undergoing a comprehensive rebranding in September 2007 followed by our first flight to the Gold Coast, Australia in November 2007.
Today, AirAsia X serves 29 destinations across Asia (Bali, Sapporo, Tokyo, Osaka, Seoul, Busan, Jeju, Taipei, Kaohsiung, Xi’an, Beijing, Hangzhou, Chengdu, Shanghai, Chongqing, Wuhan, Maldives, New Delhi, Jaipur, Mumbai and Kathmandu), Australia (Sydney, Melbourne, Perth and the Gold Coast) New Zealand (Auckland), the Middle East (Jeddah and Medina) and the United States of America (Hawaii) and operates out of three hubs: Kuala Lumpur, Bangkok and Denpasar, Bali. We are the first low-cost airline in Asean to be given approval by the Federal Aviation Administration to operate into USA.
As at 31 December 2017, we have a core fleet of 30 Airbus A330-300 aircraft including eight in our affiliates – six in AirAsia X Thailand and two in AirAsia X Indonesia.
Based on our breakthrough business model, we believe we have the lowest unit cost base of any long-haul airline in the world, with cost per available seat kilometre (CASK) of US¢2.98 and CASK (excluding fuel) of US¢2.00 for the year ended 2017. This enables us to offer fares that are targeted, on average, to be 30% to 50% lower than full-service carriers and to stimulate new market demand.
On top of that, AirAsia X offers a Quiet Zone cabin on all flights across our network. The service enhancement is exclusively for guests above the age of 12. The Quiet Zone features soft lighting and a more relaxed cabin atmosphere, which help to ensure a more pleasant journey.
AirAsia X was voted as having the World's Best Low-Cost Airline Premium Cabin for six consecutive years while the AirAsia Group was named the World's Best Low Cost Airline for ten consecutive years at the Skytrax World Airline Awards held during the Farnborough International Airshow.